General Terms and Conditions

Publisher

Cocoon® App is published by:

GDML Solutions inc.
NEQ :1182097387  

Montréal (Québec) Canada
cocoon@gdmlsolutions.com

Purpose

These General Terms and Conditions define the access rules for the Cocoon® application. Cocoon® provides a technological platform designed to facilitate communication, organization, and daily management for separated parents.

Acceptance

By using the Application, you accept these Terms of Service without reservation. Users acknowledge that they have read, understood, and accepted all of these rules upon creating their account.

Eligibility Criteria

Access to the Application is restricted to individuals aged 18 and older who possess the legal capacity to enter into contracts. You officially declare that all information provided is accurate and truthful.

Account Creation

To use the Application, users must provide accurate information, protect their login credentials, and keep their account strictly personal. You assume full responsibility for all activity associated with your account.

Linked Accounts (Co-parenting)

Certain features share your data with a co-parent. By activating these tools, you explicitly authorize the co-parent to view specific information. Cocoon® operates as a neutral tool and does not monitor interactions; each user assumes full responsibility for the data they share.

Acceptable Use

Users agree to use the Application in compliance with applicable laws and in the best interests of the children. Harassment of any individual and the publication of offensive content are strictly prohibited. Misusing the Application or attempting to access another user’s account will result in immediate sanctions.

Communications and Content

Users communicate freely through the Application. You bear sole responsibility for the content you publish. While Cocoon® does not exercise systematic monitoring, our team will remove any inappropriate content. We reserve the right to suspend your account for non-compliance with these rules. These exchanges are retained for security purposes but do not guarantee legal standing or validity.

Children’s Data

Parents or guardians provide all information regarding children. You must limit this information to what is strictly necessary to respect the privacy of minors. Users agree to handle this data with care and without any form of abuse.

Third-Party Resources and Services

The Application may provide informational content or external links. These resources are provided for informational purposes only and do not replace professional advice. Cocoon® acts exclusively as a visibility platform. When you hire a professional, you enter into a private contractual relationship directly with that provider.

Intellectual Property

Cocoon® owns and protects all elements of the Application, including its design, logo, and features. Any reproduction or use without our prior written authorization is strictly prohibited.

Subscriptions and Payments

We offer paid features through monthly or annual subscriptions. Subscriptions renew automatically unless canceled through your App Store or Google Play account. All transactions are processed securely via Stripe.

Service Availability

Cocoon® makes every effort to ensure a reliable service. However, we do not guarantee uninterrupted access or an error-free experience. Access may be suspended occasionally to perform required maintenance.

Limitation of Liability

To the extent permitted by law, Cocoon® disclaims all liability regarding your personal decisions or family conflicts. We assume no liability for indirect damages, such as loss of data. Professionals listed on the platform independently guarantee that their practice complies with the rules of the Barreau du Québec or their respective professional order.

Suspension and Termination

Our team may suspend an account or restrict access in the event of abusive behavior. Users retain the right to delete their account at any time.

Protection of Personal Information

Our Privacy Policy outlines how your personal information is managed. This document forms an integral part of your agreement with Cocoon®.

Amendments

We review these Terms of Service periodically to adapt them to our services. In the event of a major change, you will be notified immediately.

Governing Law

These General Terms and Conditions are governed by the laws of Quebec and the federal laws of Canada applicable therein. Any dispute shall be submitted to the exclusive jurisdiction of the courts in the judicial district of Montreal.

Contact

For any inquiries regarding these General Terms and Conditions, please contact us at: cocoon@gdmlsolutions.com